Q1: Write a Letter of Inquiry to the project manager of Houston Software House, requesting him to provide requisite information about new Anti-virus software launched by the company, which will help you to decide whether you can buy this software for your computerized shopping mall or not.
Q2: Choose the correct option for the given statements or questions.
1. “An attachment notation is included to remind the reader to check additional pages of information. This is typed single or double space below the reference initials”.
Which one of the following options defines the above statement in a best way?
a:Enclosure(s)
b:Copy Notation
c:Postscript
d:Attention line
2. Claim letter is also called:
a:Complaint letter
b:Adjustment letter
c:Credit refusing letter
d:Transmittal letter
3. Which one of the following letters is written in response to a complaint?
a:Adjustment letter
b:An inquiry letter
c:Collection letter
d:Transmittal letter
4. Which kind of message influences the audience by informing them and enhancing their understanding?
a:Persuasive message
b:Bad news message
c:Good news message
d:Short message
5. AIDA plan stands for:
a:Attention, Interest, Desire, Action
b:Authority, Interest, Disclose, Accuracy
c:Accuracy, Internal, Diction, Attention
d:Action, Interest, Desire, Authority|||ghsrtusth
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